• 24*7 Services    (+91) 9981199456
  • (+91) 9981199234
  • aapkatripwala@gmail.com

Policy

PAYMENT POLICY-

50% of the total amount should be paid at the time of booking and the balance amount must be paid
on or before the arrival day itself, otherwise tour will not be conducted.

CANCELLATION CHARGES AND REFUND POLICY FOR FULL OR PARTIAL CANCELLATION OF SERVICES-

  1. There will be no cancellation charges for cancellation of any reservation before 30 days of commencement of service.
  2. There will be cancellation charges of 50% of the total amount to be paid for the service, for cancellation of any reservation between 15 to 30 days of commencement of service.
  3. There will be cancellation charges of 75% of the total amount to be paid for the service, for cancellation of any reservation between 7 to 15 days of commencement of service.
  4. There will be cancellation charges of 100% of the total amount to be paid for the service, for cancellation of any reservation between 0 to 7 days of commencement of service.

In addition to the above cancellation charges, you may be subjected to cancellation policy of the suppliers/ vendors applicable to your particular arrangements.
All refunds will be processed within but not limited to 30 days of cancellation of service, the refunds will be provided by whatever means feasible to Aapka Tripwala.

CHANGES/AMENDMENT IN TRIP BY YOU -

Any change or amendments are subject to availability at the time you make the request.

For any change or amendments, the above cancellation policy will be applicable to cancel the existing service and then the new booking will be made, as per the current rates at the time of booking.

CHANGES OR CANCELLATION BY AAPKA TRIPWALA -

We reserve the right to make changes or cancellations after the reservation at any time. However, we will endeavor not to make a major change or cancel the booking within 72 hours of the arrival date, except by unforeseen events. If we have to make a major change to your arrangements after booking, we will offer you the option of accepting the change or cancelling the booking and receiving a full refund of any amount paid to us. We do not accept responsibility for any expenses or costs you may incur as a result of any change.

CHANGES OR CANCELLATION BY SUPPLIERS/ VENDORS/ SERVICE PROVIDERS -

Aapka Tripwala is not responsible for any changes or cancellation of service by the Suppliers/ Vendors/ Service Providers due to whatsoever reason and do not accept responsibility for any loss, expense or cost you may incur as a result of the same. Each Suppliers/ Vendors/ Service Providers has its own terms and condition that are applicable to your particular arrangements, and the refund or alternate arrangement shall be provided by the Suppliers/ Vendors/ Service Providers, according to their terms and conditions.

NON-ARRIVAL TO THE HOTEL (NO SHOW) -

In case of non-arrival or no show the entire reservation will be auto-cancelled and no refund will be issued.

SPECIAL REQUEST -

Please note that any requests that are made during your reservation will be conveyed to the selected Supplier/ Vendor/ Service Provider. However, all requests are not guaranteed as they are subject to availability.

VOUCHER -

Upon confirmation of the reservation, a confirmation number and voucher will be electronically issued to you via email. The voucher must be presented to the Supplier/ Vendor/ Service Provider upon arrival. Failure to produce the voucher may result in not honoring your reservation or failing to trace your record.

OUR LIABILITY -

We do not accept liability or pay compensation for any loss, damage or expense where the performance or prompt performance of our obligations is prevented or affected by reason of force such as war or threat of war, riots, civil strife, terrorist activity, industrial action, natural or nuclear disaster, fire, adverse weather conditions, closure of airports or ports, technical problems with transport, governmental action and all other similar events.

TRAVEL DOCUMENTS -

It is your responsibility to ensure that you carry all travel documents and all of the details on your travel documents are correct and to bring to our attention any errors or discrepancies immediately. Your travel documents are valuable and should be safeguarded as if they were cash. It is not always possible to replace travel documents in the case of loss, theft, damage, etc.